Privacy Policy

FlashScan (referred to as, “App”, “Application”, "We", “Us” or “Our”), would like to be transparent when it comes to the use, collection and sharing of personal data of our customers. Hence, we have developed this Privacy Policy with the sole purpose of informing our customers ( “User" or "You") about the collection and usage of different information related to the use of the application as well as the website.

This Privacy Policy applies to personal information that we collect through the FlashScan application including the use of our site and our services.

It also explains how we exercise your privacy rights. We respect your privacy and understand your concern about the way your personal data is used. Note that by downloading and using our application, you have consented to this Privacy Policy. If for some reason, you do not agree to this Privacy Policy, you must not use our App and website.


Although all the features of our product and services are available on the application, some of them may require your attention due to the information they collect. Hence, we would like to provide you with more details related to the data we collect for the proper working of our Application. We offer various features in our application and to make them all work smoothly, we need access to different permissions and information as described below.

Permissions We Need

We ask for the following permission from the user-

Storage: Access to device storage to read and manage documents.
Camera & Album: Application needs access to your device’s camera and photo album to take photos for scanning purposes.

What Information Do We Collect?

Personally Identifiable Information (PII)

Personally Identifiable Information (PII) is the information or data that can be linked to a user or persistently linked to a mobile device. We only collect the following types of PII when you install the application:

Passive Information: Information that your computer or mobile phone and your browser send automatically while you are browsing our website or using our application. We collect information such as your device serial number, IP address, and user interests.

Non-Personally Identifiable Information

Non Personally Identifiable Information (Non-PII) includes information such as the type of operating system and application build that you use. Non-PII is used to help troubleshoot any user issues.

We use a third-party, Google/Firebase Analytics library, to anonymously collect the data regarding various actions a user takes while using the FlashScan mobile application. This helps us to improve our services and to figure out what features are being used. It is not used for third-party marketing purposes.

How Your Information Can Be Used?

By using the FlashScan application, you (User) agree and grant authorization, for data collection and processing your information (including the device and software user information, personal information and other content uploaded by you(user).

Specifically, the image/information/data/document regarding the uploaded/used content, you warrant that you have the intellectual property involved therein or have obtained the relevant license and there is no violation of third party’s right. The information is only used for the optimization of software interface interaction. No information will be used or disclosed.

Also, you understand and acknowledge that any information you make public because of your personal choice or FlashScan's default setting (e.g. the document and user name you share) can be browsed, reposted, and commented on by other users of our services.

However, you may protect your valuable information/data by deciding whether to upload certain information, and whether to turn on the specific function of the mobile application, FlashScan.

To stop harassment due to misuse of personal information/data by others, we suggest you pay attention and familiarize yourself with the functional setting of FlashScan. The default setting is offered considering industry standards, the general need of most users and product type.

It may be possible that what suits most users does not meet your particular requirements.

The feedback and reviews received from Google Play Store or App Store can be shared on social media platforms. Thus, we request users to review the privacy policies of social media platforms carefully and understand clearly what information is collected, shared and used by these social media providers while using our mobile application-FlashScan.

We do not, in any way, provide/sell/rent your personal information/data/details to anyone. If we use your information/data under any situation other than that specified herein, we will receive your prior consent.

Information Collected through Third-Parties

Our application may include links to websites or content from other third-party businesses. However, we are not liable and cannot be held responsible for the policies they practice. We do not have any control or access to the technologies they may use. We, therefore, encourage you to read their individual privacy policies before clicking on their links (advertisements) while you are active on our application.

Information Shared on Various Social Media Platforms

Our application may include links to various social media platforms where you can share information about the application. Your use of these social media platforms through our application may result in the collection or sharing of your information by them. We, therefore, encourage you to read the individual privacy policies of these third-party social media platforms and understand what information may be collected, used, and shared before using their platform while you are active on our app or website.

How We Use, Store and Share the Information We Collect?

The data is stored on our secure servers in an encrypted form. We do not share this data with anyone else, not even any third-party.

In addition to the purposes described above, we may use email addresses to provide notifications, the announcement of new features or new products or any future amendments to this Privacy Policy. We also may use non-PII information and your email to analyze usage, to improve current and future product offerings, communicate with you about our services comprising order management and billing.

- Analytics

The services contained in this section enable us to monitor and analyze app traffic and it can be used to track app User behavior.

Google Analytics/Firebase (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Push Notifications

We send Push Notifications through Firebase.


We do not knowingly collect any personal information from children under 18 years old unless permitted to do so by applicable law. Children are not permitted to use our services/application unless their parents or guardians are aware of it. If we become aware that we have unknowingly collected personal information from a child, we will make commercially reasonable efforts to delete such information in our database. If you are a parent or guardian of a child, and you believe your child has provided us with their personal Information on our website/application, please contact us immediately at


FlashScan offers access to certain premium features and services through a subscription model. By subscribing for our premium services and features, you agree to pay the full price due and incurred by you in the usage of your purchased services. All the In-App purchases are made through the Google Play Store and App Store(iOS).

More information about how you may manage or enable/disable In-App purchase using your device may be mentioned in the respective App Store Provider’s terms and Conditions/EULA, online or in the help settings of your device. If you are a parent or guardian of someone under the age of 18 and is concerned about making excessive In-app purchases by your child, then we recommend you to consider parental control that may be offered by the App Store Provider.

Payment Security

We DO NOT collect any payment information on our application. It is collected and processed in a secured manner by third-party payment gateways. We follow reasonable industry standards, technical measures and procedural measures to protect against unauthorized access and use of your supplied information. However, you should know that neither we nor any other application can fully eliminate all the risks.


Ads services allow User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Application, possibly based on User interests. This does not mean that all Personal Data is used for this purpose.

AdMob (AdMob Google Inc.)

AdMob is an advertising service provided by AdMob Google Inc. This service uses Cookies and usage data to identify Users or it may use the behavioral retargeting technique, i.e. displaying ads tailored to User’s interests and behavior, including those detected outside this Application. For more information, please check its privacy policy.

Facebook Audience Network

Facebook Audience Network is an advertising service provided by Facebook, Inc. This service uses cookies and usage data to identify Users or it may use the behavioral retargeting technique, i.e. displaying ads tailored to User’s interests and behavior, including those detected outside this Application. For more information, please check its privacy policy.


The above policy is subject to change. We might make changes to this Privacy Policy at our sole discretion. This may occur due to new types of software, changing industry standards, and/or due to regulation/restrictions by international regulatory authorities as they apply. We suggest you keep checking this policy for regular updates and modifications.


We are not liable to any damages, including without limitation, incidental, special, consequential or punitive damages, whether under a contract, tort or any other theory of liability, arising in connection with any party's use of the application.

We are also not liable in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to FlashScan application or any contents of this application or any third-party, even if the Company is aware of the possibility of such damages.


By installing FlashScan application,you agree to the Terms and Conditions mentioned in this Privacy Policy as well as our Terms of Services.


We encourage you to provide us with feedback by emailing us at Once we receive the feedback/concern, our support staff will try to get back to you as soon as possible.


If you have any queries regarding our privacy policy or any questions about the practices of the application, you can contact us at

Our Registered Office:

Innovana Techlabs Limited
Unit No. 407, 4th Floor,
Signature Building, Block 13B,
Zone-1, GIFT SEZ
Gandhinagar – 382355
Gujarat, INDIA

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