No compromise is made at FlashScan in the values set by us. Our firm "INNOVANA TECHLABS LIMITED" has been oriented in lines with EU General Data Protection Regulation (GDPR) to make it more compliant. All the legal residents and EU citizens compliance requirements have been fulfilled by thorough focus.
Product Data
There is no data collection of users such as personal information without their consent. Our only focus is to give an exquisite user experience for which we collect certain data related to the technical and functional background which in turn leads to consistent and better performance of the product. The following data is used by default for the installer launch:
Series of events that describe the process from scratch
We keep the count of users who have downloaded and installed the software which helps us track and understand the effectiveness of the installers.
Telemetry data
Telemetry data helps us to analyze the features used by the users and improve the quality and usability of the software.
There is no way for personal data to get identified as the data at FlashScan is anonymous.
Product Support
FlashScan offers many options to report an issue or any feature through email and feedback mechanism. It is necessary to make a follow up on the support user email address.
Premium Content and Product News
The user needs to share their email address to subscribe to get blog emails or emails related to the product. The information is stored safely, and we never send emails that are not relevant and thoroughly despise spams. You can also remove your email id from the list by selecting edit email settings.
Additional Data Rights
All legal EU residents and citizens, fall under GDPR as data subjects. They have certain rights and are shared as below:
You can access and request all personal information from the controller or data processor (FlashScan or payment processor as well)
You can request a copy of the download of all the personal data and information in a file and you will receive it within 30 days of your request
All or some of the personal data can be removed as per your request within 30 days of request receipt.
Removal of Personal Details from Our System
In case of any queries or concerns including questions about information stored about you and removal or edit any Personally Identifiable Information can be done by contacting at support@innovanatechlabs.com
Any such request would take about 30 business days to be handled from the date of receipt. Any billing information would need a forward to the respective data processor which is used for processing payments.
FlashScan is not liable for third-party data processors GDPR compliance such as Google Payments Limited. Any request forwarded by the data subject (user) is not changed or replaced by FlashScan. We encourage the users to follow up with data processors regarding their request status.